Complaints Policy

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At K&C Accountants, your satisfaction matters. If you have a complaint, please let us know.

How to Complain

Email the director: kazi@kcaccountants.uk

• Provide your name, contact info, and details of the complaint.

What Happens Next?

• We will acknowledge your complaint within 7 working days.
• We will investigate and provide a full response within 14 working days.
• For complex issues, we will keep you updated regularly.

Escalation

• If you remain dissatisfied, you may escalate the complaint to relevant professional bodies.